Return & Exchange

1. If you notice any quality or workmanship issue, please contact us within 24 hours of delivery and share clear image evidence of the concern. Our Quality Team will review it and get back to you promptly.

2. Any exchange request made after 24 hours of delivery will not be eligible for exchange.

3. Any changes to an order must be requested within 24 hours of placing it. We recommend reviewing your outfit, size, and colour selection carefully before confirming the order to avoid any inconvenience.

4. As each piece is individually handmade and carefully finished, slight measurement differences of around 0.5–1 inch may occur and are considered normal, not a defect.

5. Any item reported as faulty must be returned in its original condition, without any alterations or signs of use.

6. A valid invoice or order confirmation email must be provided to process any exchange request.

7. Please note that shipping charges are non-refundable for all returns and exchanges.

8. Returns or exchanges cannot be accepted due to a change of mind, personal preference, or dislike of the product.

9. We are not responsible for color bleeding, print damage, or fading caused by washing or improper care.

10. We reserve the right to cancel an order in certain cases, including stock unavailability, pricing errors, or unsuccessful payment authorization.

11. Any customs duties, taxes, or import charges applied at the time of delivery will be the customer’s responsibility.